Frequently Asked Questions
Everything you need to know about Loopin.
Find answers to common questions about our AI-powered coaching platform and how it can transform your managers and teams.
What is Loopin and how does it work?+
Loopin is an innovative employee engagement and digital coaching platform. It gives your teams a voice and managers support in their roles to help build high-performing, resilient teams. It delivers customisable check ins, real-time insights, nudges, and in the moment support, plus on demand professional development coaching for your teams.
Who is Loopin designed for?+
Loopin is built for organisations who have the desire to give their managers and teams the support and scaffolding they need in their roles to succeed and grow, especially those in high-growth or hybrid workplaces. Whether you're enabling first-time managers or scaling leadership development across global teams, Loopin helps embed coaching at every level.
How does Loopin support manager development?+
Loopin gives managers AI-powered real time insights and timely prompts to guide performance conversations, improve feedback, and manage wellbeing. It turns everyday interactions like check-ins or team standups into coaching opportunities that build capability and trust.
Loopin has structured coaching sessions where managers and team members can set themselves personal goals such as, becoming more assertive at work or overcoming imposter syndrome, to name a few.
What are the benefits of using Loopin?+
Companies can achieve significant savings through reduced absenteeism and increased retention. Loopin customers report improvements in team performance, engagement, and psychological safety. Managers feel more confident, teams are more aligned, and people problems are addressed before they become retention risks.
For a full breakdown into the benefits of using Loopin, please check out our case study.
Can Loopin integrate with our existing tools?+
Yes. We are currently working on a range of integrations using our external API. Please contact us to see if we can integrate with your existing tools.
How is Loopin different from traditional coaching programmes?+
Traditional coaching is often expensive, time-limited, and not scalable. Loopin scales the coaching experience across your entire manager population and provides daily, actionable support that aligns with your business priorities.
Looking for something with a human touch? We offer a blended package with in person-coaching / virtual live coaching and the digital platform. Book a call for more information.
Is Loopin secure and GDPR-compliant?+
Absolutely. Loopin is fully GDPR-compliant and uses enterprise-grade security protocols to ensure data privacy and protection. We're committed to handling your data ethically and transparently.
How can we get started with Loopin?+
You can book a live demo or free trial through our website or get in touch for a tailored pilot. We'll show you how Loopin works in your environment and help you start building a culture of continuous performance and support.
Alternatively if you'd like to experience Loopin without the commitment of a pilot, we are currently offering 7 day trial periods. Get in touch to get started.
How is Loopin different from ChatGPT or other general AI tools?+
While ChatGPT is a general-purpose AI assistant, Loopin is a specialised coaching and performance platform designed specifically for managers and teams. Loopin doesn't just generate content, it delivers personalised, context-aware support rooted in behaviour science and workplace data. In addition, the content uploaded to your Loopin can be curated to suit your business and based on your existing content and information.
Unlike generic AI tools, Loopin becomes part of your daily workflow, understands team dynamics, and proactively guides managers with on-demand coaching and insights to build high-performing, resilient teams. It's like having a dedicated coach built into your team's toolkit, always on, always relevant.
The blended package is also offered in person or live coaching for your managers and team which goes above and beyond a general purpose AI-assistant.
Comparison
🔍 Loopin vs. ChatGPT: What's the Difference?
| Feature / Capability | Loopin | ChatGPT |
|---|---|---|
| Purpose | AI-powered coaching and performance enablement for teams | General-purpose AI assistant for text generation and Q&A |
| Built for Teams & Managers | ✅ Yes – designed for people leaders and teams | ❌ No – not tailored for workplace management |
| Real-Time Insights | ✅ Yes – proactive tips based on team context | ❌ No – only responds when prompted |
| Coaching Frameworks & Templates | ✅ Based on leadership models | ❌ No built-in coaching structure or guidance |
| People Data & Sentiment Analysis | ✅ Tracks team dynamics, wellbeing trends. | ❌ Doesn't analyse team data or ongoing conversations |
| Scalable Coaching at Lower Cost | ✅ Scales coaching to all managers and team members, affordably | ❌ Not purpose-built for coaching or performance improvement |
| Security & Data Privacy | ✅ GDPR-compliant with enterprise-grade security | ⚠️ Varies depending on use – not tailored to organisational compliance needs |
| Customisation for Organisational Goals | ✅ Aligns check-ins and insights to leadership principles and KPIs | ❌ Not organisation-specific |
Use Case
Real-world impact: Meet Alex
Manager Profile
Name: Alex
Role: First-time Engineering Manager
Team: 8-person hybrid product team
Challenge: Lacks confidence in giving feedback to his team, unsure how to track team wellbeing and removing blockers
The Challenge
Alex has recently been promoted into their first management role. While technically strong, they're now expected to lead 1:1s, give feedback, support team wellbeing, all while hitting delivery deadlines. With no formal management or leadership training and limited time, Alex feels overwhelmed and unsure where to start.
The Impact
After two months with Loopin:
- Alex's confidence as a manager has increased
- Alex is quickly addressing the most pressing issues in his team which improves team engagement/feedback scores improved by 20%
- Burnout risk identified early in one team member, leading to a successful support plan
💬 Alex says: "Loopin helped me feel like I wasn't alone. I get the right support, at the right time, and my team notices the difference."
Manager Dashboard
This becomes Alex's manager co-pilot for how best to support his team
Team Health
This is an quantitative data overview on how Alex's team is currently functioning based on activity results and it gives Alex AI powered suggestions on where and how he can improve the team health.
Team Needs
Alex uses this to see who is most in need of support at a glance, via a RAG coding.
Manager Intercom
Alex uses this to get coaching on the best way to approach conversations or challenges with his team based on their "Check In" activity (pulse check) results. This can be anything from structuring a meeting, implementing a new process or role playing how a conversation might go.
Trending Topics
Alex can see what the top topics are that his team are talking with the Loopin Coach about and get advice from the manager intercom on how to assist his team. Anything from talking development opportunities or clarifying the company vision.
Get started
Ready to transform your management team?
Book a call and we'll walk through how Loopin supports managers, teams, and leaders with real-time insight, digital coaching, and structured development.