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Adaptive learning

Learning journeys open to all, tailored for individuals.

Loopin’s adaptive learning uses real scenarios and branching choices to build capability in the flow of work. Every learner gets a path that fits their context, with AI coaching that scales.

Adaptive learning preview

How adaptive learning works

Scenarios, choices, outcomes with coaching at every step.

Learners move through realistic situations, pick a response, and get immediate feedback. Each decision unlocks the next scenario, skills, and reinforcement creating a journey that adapts without extra admin.

Branching scenarios that feel like real life

Replace static modules with decision points. Learners experience the consequence of a choice, then build the exact skill they need next.

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Personalised pathways, automatically

Two people can start in the same scenario and end in completely different learning journeys without building two programs.

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Real-world examples

Four scenarios. Infinite pathways.

Each scenario presents a real situation, then adapts the journey based on the learner’s response with coaching that reinforces what great looks like.

1. Customer Service Excellence

Scenario: Angry customer demands refund + compensation

Your choice

• Offer refund immediately → Learn “Service Recovery Costs”

• Ask questions first → Learn “Active Listening Techniques”

• Explain policy → Learn “Boundary Setting”

• Escalate → Learn “When to Involve Leadership”

AI Coach Sarah

“I notice you jumped to a solution. In my 15 years, asking questions first usually saves time…”

2. Sales Negotiation

Scenario: Prospect says “Your competitor is 20% cheaper”

Your choice

• Compete on price → Learn “Discount Strategy & Margins”

• Compete on value → Learn “ROI Storytelling”

• Walk away → Learn “Qualification Frameworks”

Progression example

Next week builds on your choice: Value path → new scenario about proving ROI with a pilot program.

AI Coach Marcus

“Strong value story. Here’s what I’d add based on 200 similar deals…”

3. Leadership Development

Scenario: Top performer is burned out and considering leaving

Your choice

• Prepare counter-offer → Learn “Retention Economics” (but miss root cause)

• Ask questions to understand → Learn “Coaching Conversations” + deeper scenarios

• Redistribute workload → Learn “Delegation” (risk losing them)

• Consult HR first → Learn “HR Partnership” (but delayed action)

AI Coach

“You scheduled Friday at 4pm. What does that timing say about priorities?”

4. Cybersecurity Awareness

Scenario: Suspicious email from “IT Support” asking for credentials

Your choice

• Click the link → Enter crisis response pathway (incident reporting, breach costs)

• Report as phishing → Advance to proactive security training

• Delete / ignore → Learn “Recognition vs. Response”

Role-specific coaching

“As Finance, you’re a prime target for BEC attacks. Here’s what they know about your approval processes…”

Get started

Want to see adaptive learning in action?

Book a demo and we’ll show how Loopin delivers scenario-based learning, Personalised pathways, and AI coaching all measurable and scalable across teams.